Job Description: Operational Manager
Responsibilities:
Recruit, select, train, assign, schedule, coach, counsel and
discipline employees
Communicate job expectations; planning, monitoring, appraising
and reviewing job contributions
Plan and review compensation actions; enforcing policies and
procedures
Contribute operations information and recommendations to
strategic plans and reviews; prepare and complete action plans;
implement production, productivity, quality and customer-service
standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule
expenditures; analyse variances; initiating corrective actions
Develop operations systems by determining product handling and
storage requirements; develop, implement, enforce and evaluate
policies and procedures; develop processes for receiving product,
equipment utilization, inventory management and shipping
Analyse process workflow, employee and space requirements and
equipment layout; implement changes
Maintain safe and healthy work environment by establishing,
following and enforcing standards and procedures; complying with
legal regulations
Update job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks;
participating in professional organizations
Accomplish operations and organization mission by completing
related results as needed
Meet or exceed operations labor budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with
review/approval responsibility for all operations employees
Run a safe, injury/accident free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Establish contracts and pricing and ensuring proper maintenance
and serving as primary liaison with utilities and local government
agencies, such as fire, police, health and safety agencies
Experience | 3 - 9 Years |
Salary | 3 Lac To 4 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Other Bachelor Degree |
Key Skills | Operational Manager Operations Analyst Operation Executive Operations Director Team Leader Operations GURGAON DELHI |
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