Job openings for call center executive in gurgaon

Position: Call Center Executive - Financial Products Sales

Location: Gurgaon, India

Job Type: Full-time

Key Responsibilities:

Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.

Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards.

Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions.

Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.

Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products.

Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures.

Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services.

Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies.

Qualifications and Skills:

Education: Minimum of a Bachelor's degree in Business, Finance, or a related field.

Experience: Proven experience in outbound sales, preferably in a call center environment. Experience in selling financial products is a plus.

Communication Skills: Excellent verbal communication skills in English and Hindi. Ability to articulate product features and benefits clearly.

Sales Skills: Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.

Customer-Centric Approach: A customer-focused mindset with the ability to build and maintain strong relationships.

Team Player: Ability to collaborate with team members and contribute to a positive